Frequently Asked Questions
Can I place an order online?
Yes, you can place your order online. However, as per Indian regulations, online payment for firecrackers is not allowed. Once you place your order, our team will quickly contact you to confirm the details and guide you through the offline payment process.
Is online payment available?
No. We only accept offline payment (e.g., bank transfer, UPI after confirmation). Online payment options are disabled as per government norms.
Do you deliver across India?
Yes, we deliver to legally permitted locations across India. Delivery availability depends on your state or city’s firecracker regulations.
Are the crackers sourced from Sivakasi?
Yes. All our products are genuine Sivakasi-made crackers, known for their quality, safety, and performance.
How safe are your products?
All our crackers are sourced from licensed and certified manufacturers in Sivakasi and comply with safety and packaging norms.
Do you offer eco-friendly or low-smoke crackers?
Yes. We offer low-smoke and sound-controlled options, especially suited for children, pets, and eco-conscious celebrations.
Can I cancel or change my order?
Orders can be canceled or modified before dispatch only. Once shipped, cancellations will not be accepted.
How will I know the delivery status of my order?
Once your order is confirmed and dispatched, our team will share tracking or transport details via phone or WhatsApp.