This page was last updated on 02 August 2025
Nethran Crackers (“Company,” “we,” “our,” or “us”) values the trust of our customers and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make purchases from nethrancrackers.com (the “Website”).
By using our Website, you consent to the practices described in this Policy. If you do not agree, you may choose not to use our services.
For queries, please contact us at nethrancrackers@gmail.com. Our registered office is located at Sivakasi, Tamil Nadu, India.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Name, address, phone number, email ID, and any other details you provide during registration or checkout.
- Payment & Transaction Data: Billing information, payment mode (we do not store sensitive card details;).
- Order Information: Purchase history, preferences, and delivery details.
- Technical Information: IP address, browser type, operating system, and other analytical data when you access our Website.
- Communication Data: Any information shared voluntarily through emails, inquiries, or customer support.
2. How We Use Your Information
We use collected data for:
- Processing, confirming, and delivering your orders.
- Communicating shipping updates, invoices, and support information.
- Enhancing customer experience and improving our Website.
- Ensuring fraud prevention, dispute resolution, and regulatory compliance.
- Sending promotional or festive offers (only if you have opted-in).
We assure you that your personal information will never be sold or misused for unauthorized marketing purposes.
3. Sharing of Information
We only share your information under the following circumstances:
- Logistics Partners: With licensed shipping and courier companies to deliver your orders.
- Payment Providers: With secure payment gateways to process transactions.
- Legal Requirements: When required by law, government agencies, or to protect our rights and customers.
- Business Operations: With trusted third-party service providers assisting in IT, analytics, or customer service, under strict confidentiality.
4. Data Protection & Security
We adopt standard security measures such as SSL encryption, firewalls, and restricted access controls to safeguard your personal information.
While we strive to use commercially acceptable means of protecting data, no electronic storage or transmission is 100% secure. Customers are advised to keep login details and payment information confidential at their end.
5. Cookies & Tracking Technologies
Our Website may use cookies, web beacons, and similar tracking tools to:
- Remember customer preferences, cart items, and login sessions.
- Improve user experience and Website performance.
- Analyze traffic patterns for service improvement.
Customers may disable cookies via their browser settings, though certain features of the Website may not work properly without them.
6. Data Retention
We retain customer data for as long as it is necessary for:
- Order fulfillment and accounting purposes.
- Resolving disputes or verifying transactions.
- Legal, tax, or regulatory compliance.
Once data is no longer required, it will be securely deleted or anonymized.
7. Customer Rights
As a customer of Nethran Crackers, you have the right to:
- Access and request a copy of the personal data we hold about you.
- Request corrections to inaccurate or outdated information.
- Withdraw consent for marketing communications at any time.
- Request deletion of personal data, subject to legal obligations.
8. Third-Party Links
Our Website may contain links to third-party websites (e.g., courier services). We are not responsible for the privacy practices or content of these external sites. Customers are encouraged to read their privacy policies before sharing information.
9. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 18. As per law, crackers can only be purchased by adults. If we become aware that data of a minor has been collected, we will take steps to delete such information promptly.
10. Limitation of Liability
Nethran Crackers shall not be held liable for:
- Unauthorized access to data due to reasons beyond our control.
- Service interruptions, technical issues, or delays in third-party services (transport, couriers, etc.).
- Any misuse of information caused by customer negligence (e.g., sharing login credentials).
11. Policy Updates
Nethran Crackers reserves the right to update or modify this Privacy Policy at any time to reflect changes in business practices or legal requirements. Updates will be posted on nethrancrackers.com, and the revised date will be indicated at the top of the page.
Your continued use of our Website after such changes constitutes your acceptance of the updated Policy.